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Terms & Conditions


On placing an order, you will receive an email confirming receipt and details of your order.  Please check this confirmation and notify us of any discrepancies.  The order placed represents an offer to purchase a product which is accepted by us, we will process the payment and send out the order to you.  It is advisable to print a copy of your order for any future reference.


Your order will reach us online through a secure server, and if we are unable to fulfil it due to stock availability you will be contacted by us.  However we do endeavour to carry stock of all sizes, but this can vary depending on the time of year.


All prices are shown in GBP and include VAT at the current rate.  The VAT will be deducted from any orders placed and delivered outside the EU.  The prices shown do not include delivery.  This is shown separately for deliveries at checkout. For any orders to be shipped outside of the EU, please contact us for a shipping quote.


We are totally committed to protecting the privacy of our site to visitors and customers.  We do not disclose any customers information to any third party, other than when an order is being processed.  Occasionally we may send out to you promotional emails about new products and promotions which may be of interest to you, using the email address provided by you. 


Cookies are used by us to track the contents of your shopping basket, to store delivery addresses. No personally identifiable information is gathered. Any data collected by this site is only used to take and fulfil orders, and administer the site.  You can choose to accept or decline cookies, but most web browsers automatically accept cookies.  You can usually modify your browser settings to decline cookies if you prefer, but in doing this it may prevent you from taking full advantage of the website.  Cookies are not used to store any personal information such as credit card details.


All products and publications displayed on the Turner  & Bell website may be subject to copyright.  The logos and trademarks are registered and unregistered marks of Turner and Bell and are protected by law.